UltraSync Blue FAQ's

  • How do I setup my UltraSync BLUE with my iPhone?

    UltraSync BLUE

    Using the Mavis App you can pair your UltraSync BLUE with your iPhone. 

    If you have already purchased an UltraSync BLUE you can redeem the Mavis Timecode pack for free. You can claim one Timecode pack per UltraSync BLUE serial number.

     

     

    UltraSync BLUE 

    ScreenCompositFinal.png

     

    Redeeming Timecode Pack with UltraSync BLUE

    If you’ve already purchased an UltraSync BLUE, you can redeem your free Timecode pack from the MAVIS Store. 

     

    1) Tap on the Settings icon at the top left of the screen.

     setting_icon.png

     

    2) Tap the button at the top to load the MAVIS Store.

    access_store.png

     

    3) Tap Timecode product tile to load Timecode product page.

     

    4) Scroll down and tap "Redeem Timecode pack using UltraSync BLUE" button.

     

    5) Turn on the UltraSync BLUE.

    - Press the select button.

    - Click the select button again to 'Run' the device.

    - Click the select button to 'Confirm Above'.

    - You should now see timecode on the LED screen.

    UltraSync_timecode.png

     

    6) Enter Bluetooth Pair. 

    - Click the select button to access the main menu.

    - Click the down button to go to Bluetooth Pair and click the select button to select it.

    UltraSync_bluetooth_pair.png

     

    7) Ensure UltraSync BLUE is <Searching>

    UltraSync_bluetooth.png

     

    8) When UltraSync BLUE shows <Searching>. Tap on the popup within MAVIS to continue process.

     

    9) MAVIS will look for UltraSync BLUE serial.

      

    10) When serial is found, a free In-App Purchase process will start. You may be asked to enter your iTunes Store password.

     

    11) After successfully redeeming the Timecode pack, please register your UltraSync BLUE.

     

     

    Syncing MAVIS with an UltraSync BLUE

     

    1) Tap on the Settings icon at the top left of the screen.

     setting_icon.png

     

    2) Tap on Timecode within the RECORDING section. 

     

    3) Tap on UltraSync BLUE. MAVIS is now searching for the UltraSync BLUE.

     

    4) Turn on the UltraSync BLUE.

    - Press the select button.

    - Click the select button again to 'Run' the device.

    - Click the select button to 'Confirm Above'.

    - You should now see timecode on the LED screen.

    UltraSync_timecode.png

     

    5) Enter Bluetooth Pair.

    - Click the select button to access the main menu.

    - Click the down button to go to Bluetooth Pair and click the select button to select it.

    UltraSync_bluetooth_pair.png

     

    6) Wait for MAVIS device to be found.

    UltraSync_bluetooth.png

     

    7) Select your MAVIS device. 

    - Click the select button to select device.

    - Click the select button to 'Confirm Above'.

    UltraSync_bluetooth_iPhone.png 

     

    8) MAVIS is now paired to the UltraSync BLUE and timecode will run in sync! 

    IMG_601782568D3A-1.jpeg

  • How do I build my Timecode Systems workflow?

    To create a sync network, first of all attach a Timecode Systems product to each recording device.

     

    Choose the right product:

    1. Does the recording device have a timecode input?
      1. Use an UltraSync ONE or :pulse.
      2. Read on
    2. Are you using a GoPro HERO4 or GoPro HERO6?
      1. Use the appropriate SyncBac PRO.
      2. Read on
    3. Can your device accept timecode over Bluetooth®?
      1. If filming within 10m with an UltraSync BLUE, pair up to four devices with one UltraSync BLUE. For devices more than 10m apart, use one UltraSync BLUE per unit.
      2. Read on
    4. No timecode input or timecode over Bluetooth capability?
      1. Use an UltraSync ONE to record timecode on to the audio track, and convert using the Video Tool Shed LTC Convert

     

    Set up your sync workflow:

    1. Choose a timecode master generator:
      • Use a :pulse to open up access to the BLINK Hub app for monitoring and control features.
      • Use the :pulse, or UltraSync ONE if an external timecode input is being used.
      • If neither access to the BLINK Hub, nor an external LTC input is required, any Timecode Systems product can act as the master timecode generator and transmitter.
    2. Configure your receiving slave units:
      • Set all other Timecode Systems units in to receiving slave mode.
    3. Set up your sync:
      • Timecode and FPS are set on the master unit and will be transmitted to all of the receiving slave units over our long-range RF network, giving users accurate and reliable timecode with a range of 200m.
      • Where relevant, genlock and wordclock settings are set on each device (whether in master or slave mode) based on the requirements of the connected external device.
      • Once the green light is flashing and timecode is running on the display, you can focus on capturing great content, confident that sync is one less thing to worry about.

     

  • Do I have to pair my device to the UltraSync BLUE every time?

    No - After first set-up, UltraSync BLUE automatically remembers and recognises your device.

     

  • How accurate is timecode over Bluetooth®?

    Thanks to our patented, timing protocol, delivering unparalleled accuracy for the exchange of timecode over Bluetooth®, we can now offer the same level of accuracy over Bluetooth, as we can with our hard-wired solutions.

  • How do I mount my UltraSync BLUE?

    The UltraSync BLUE is small enough to fit in your pocket and the wireless connectivity removes the need for traditional mounting options. There is however space on the back of the unit to attach Velcro, if you need to.

  • Can the UltraSync BLUE be used as a master unit?

    Yes – as an RF transceiver, it can be used either as the master timecode generator and transmitter, or as a receiving slave unit.

    1. If you require access to the BLINK Hub app in your workflow you will need to use either a :pulse or a :wave as the master unit. If you wish to sync to an external LTC source you will need to use an UltraSync ONE, :pulse or :wave as the master connected to the external source.
  • Does the UltraSync BLUE work with the BLINK Hub?

    The UltraSync BLUE does not have a built in WiFi connection. A :pulse or :wave master unit is required in your network to connect to BLINK Hub. When in slave mode to a :pulse or :wave, the UltraSync BLUE will appear in the BLINK Hub for status monitoring and control, just like other Timecode Systems’ products.

    Learn more about the BLINK Hub here: https://www.timecodesystems.com/products-home/blink-hub-timecode-app/

     

  • Does the UltraSync BLUE support genlock/wordclock?

    The UltraSync BLUE does not offer genlock or wordclock, but it can be used alongside other Timecode Systems products (:pulse and UltraSync ONE) supplying genlock/word clock to their connected external devices as it is all calculated based on the timecode generated by the master unit and received by the slave units.

    Learn more about genlock and its benefits here: https://www.timecodesystems.com/what-is-genlock/

  • How does the UltraSync BLUE compare to the UltraSync ONE?

    The UltraSync BLUE does not replace the UltraSync ONE. The two products are designed to work alongside each other, enhancing the Timecode Systems ecosystem. Here’s a comparison.

     

    ULTRASYNC ONE

    ULTRASYNC BLUE

    Size (mm)

    55 x 44 x 17mm

    55 x 43 x 17mm

    Weight (oz)

    39 grams

     36 grams

    OLED Display

    Blue 128 × 32 Pixels

    Blue 128 × 32 Pixels

    Battery life

    25 to 40 hours

     20 hours

    Charging time

    3 hours

    3.5 hours 

    External power

    USB-C (5V DC)

    USB-C (5V DC)

    LTC Input/Output

    DIN 1.0/2.3 connector. Input or output, depending on the mode selected.

    Via Bluetooth®, output only.

    Sync Output

    DIN 1.0/2.3 connector. Genlock, wordclock and LTC

    No

    Frame rates

    23.98, 24.00, 25.00, 30.0D (drop frame), 30.00, 29.97D (drop frame), 29.97

    23.98, 24.00, 25.00, 30.0D (drop frame), 30.00, 29.97D (drop frame), 29.97

    Digital RF network

    Yes - 865.050MHz to 923.200MHz

    Yes - 865.050MHz to 923.200MHz

    BLINK Hub

    Yes

    Yes

    Connectors

    Two locking DIN 1.0/2.3 connectors

    Bluetooth®

    Connected External Devices

    One for TC and sync, two for LTC

    Up to four for LTC

    Price

    $299 | £240 | €279

    $179 | £125 | €149

  • What is Apogee’s Metarecorder app?

    MetaRecorder is a two-channel audio recording app for the iPhone from Apogee. It allows recordings from up to four iOS devices to be linked, tagged and organised, and works alongside a wide range of microphones and other hardware, allowing professional quality sound to be recorded on an iPhone. MetaRecorder is free to download, with various in-app options to add features (free if a compatible microphone device is attached).

     

  • What is MAVIS app?

    MAVIS is a free professional filmmaking camera app for the iPhone. It offers a range of professional level filming tools (from focus peaking to waveform monitors) that can be purchased in bundles. Once paired with an UltraSync BLUE, the MAVIS timecode bundle is unlocked automatically for free, allowing timecode metadata to be embedded directly into media files generated from video shot on the MAVIS app.

     

  • How many devices can I connect to the UltraSync BLUE?

    You can use a single UltraSync BLUE unit to sync up to four recording devices shooting in close range (up to 10m) over Bluetooth®. For devices more than 10m apart, use one UltraSync BLUE per unit. For devices more than 10m apart, use one UltraSync BLUE per unit and connect them over our long range RF network.

     

  • What devices are compatible with the UltraSync BLUE?

    UltraSync BLUE has the potential to work with any camera or sound recording device with Bluetooth®. At launch, the MAVIS professional camera app and Apogee’s MetaRecorder app (both for iPhone) are fully compatible. For the first time, there is a way to sync iPhones professionally, with sub-frame accuracy.

    UltraSync BLUE is not an iPhone specific solution. We have big plans.

    Bluetooth connectivity is becoming an increasingly common feature of audio and video devices, and we aim to keep adding to the list of devices we can support.

    We’re working with manufacturers and app developers to adopt our new super accurate timing protocol into their Bluetooth®-enabled products.

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