• Which USB power banks are best to power my SyncBac PRO and HERO7 camera?

    You can use a USB power bank to provide power to your SyncBac PRO and HERO7 (Black) camera. This is useful if you are looking for a portable power solution for your cameras.

    If you wish to run the HERO7 camera using a power bank, please note that it will require a high quality power supply. 
    Lower quality power banks are useful for re-charging purposes, however when a HERO7 camera records it creates a 'power surge', and if your power supply is of a poor quality it can cause the camera to freeze.

    To provide guidance, we tested a variety of USB portable power banks. As the power banks are not supplied by us we are unable to recommend a particular brand, however please feel free to refer to the test results (below) for reference.

     

    Power Supply

    Max Voltage

    Min Voltage

    Stability

    Camera Crash

    3 PIN PSU

    5.063

    4.875

    Good

    No

    Anker E1

    5.344

    4.688

    Poor

    Yes

    Anker Power Core 2600

    5.157

    4.875

    Poor

    Yes - often

    Ainope AMZ Explorer X2

    4.969

    4.782

    Good

    No

    Imuto Taurus X6S

    5.063

    4.875

    Good

    No

    Rav Power RP-PB41

    5.157

    4.875

    Good

    No

     

  • Why isn't my GoPro HERO6 receiving timecode?

    SyncBac PRO for GoPro HERO6 requires the camera to be running v01.60 onwards. Please ensure you update your camera software to the most recent version. You can find this here.

  • Why can't I power on/off my GoPro HERO6 when using the BLINK Hub app?

     

    For the initial release version of SyncBac PRO for GoPro HERO6 the remote power on and power off camera control function has been disabled on the BLINK Hub app due to GoPro HERO6 firmware currently not supporting this feature.

    This will be fixed in the camera’s next firmware update and we will then enable this feature on BLINK Hub. Other control functions including start/stop record and updating camera settings will be available in the launch release.