• How do I connect to the BLINK Hub app?

    On your :wave or :pulse make sure the wifi is on and make a note of the wireless ID.

    If the wifi is off, press the control knob once, rotate to "wifi settings", "Turn on/off press knob again. You will be prompted to turn the wifi on, press the knob to confirm that you wish to turn the wifi on.

    Note: If the wifi was already on you will be prompted to turn the wifi off, in this case rotate the knob to "exit" and press the knob. This will keep the wifi on.

    On a tablet/smart phone: Turn on the Wi-Fi of your :wave or :pulse. On your smart device select the Wi-Fi network of your TCS device (e.g. Pulse85). Open the BLINK Hub app and you should see the running timecode from the :wave or :pulse. The BLINK Hub data will be downloaded from the :pulse into the app.

    On a Mac: If you wish to connect to the :pulse via Ethernet for using the BLINK Hub app, ensure that the Wi-Fi is switched OFF and the Ethernet is switched ON. Connect your Mac to the :pulse using an Ethernet cable. The PC or Mac will get an IP address from the :pulse DHCP server. Launch the BLINK Hub app and you should see running timecode on the app and the BLINK Hub status page will load.

  • How do I use the BLINK Hub app to monitor and control my Sound Devices?

    The following video outlines how to use the BLINK Hub app, alongside our :pulse or :wave product, to monitor and control your Sound Devices 6-series:

  • What devices is the BLINK Hub app compatible with?

    iOS - The latest version of the BLINK Hub app is available to any device on iOS 11 or later. If you are having trouble loading the BLINK Hub on iOS 13, please ensure that you have downloaded the most recent update (November 2019)

    Android - Unfortunately, due to new Google security regulations, the BLINK Hub app is not compatible with Android 9.0 or later, and as a result has been removed by Google from the Play Store. If you already have the app installed, it will continue to work, provided you continue to run a version of Android prior to 9.0

    If your device is not supported, you can run the BLINK Hub from within a browser - full details here.

  • How do I access the BLINK Hub from a browser?

    The BLINK Hub app can be accessed via any web browser by entering the IP address of your :pulse or :wave unit in to the address field of your browser. All functionality is the same as running the app, except the browser version does not support the timecode display across the top of the screen.

    You can locate the IP address of your :pulse or :wave unit by scrolling through the display screen on your unit when the WiFi/Ethernet is enabled.

    It will display the following information:
    Wifi: Soft AP
    Status: Ready
    IP 192.167.83.1 ID
    Pulse083

  • Does BLINK Hub work with Android?

    Due to new Google security regulations, the BLINK Hub app is not compatible with Android 9.0 and as a result has been removed, by Google, from the Play Store.

    If you currently have the app installed it will continue to work, provided you continue to run a version prior to Android 9.0.

    Users on Android 9.0 will be required to use their web browser to access the BLINK Hub interface. This can be done via any web browser by entering the IP address of your :pulse or :wave unit in to the address field of your browser. All functionality is the same as running the app, but the browser version does not support the timecode display across the top of the screen.

    You can locate the IP address of your :pulse or :wave unit by scrolling through the display screen on your unit when the WiFi/Ethernet is enabled.

    It will display the following information:
    Wifi: Soft AP
    Status: Ready
    IP 192.167.83.1 ID
    Pulse083

  • Does BLINK Hub work with Windows ?

    There is currently no app for Windows, but you can access the BLINK Hub interface via any web browser by entering the IP address of your :pulse or :wave unit in to the address field of your browser. All functionality is the same as running the app, but the browser version does not support the timecode display across the top of the screen.

    You can locate the IP address of your :pulse or :wave unit by scrolling through the display screen on your unit when the WiFi/Ethernet is enabled.

    It will display the following information:
    Wifi: Soft AP
    Status: Ready
    IP 192.167.83.1 ID
    Pulse083

  • How do I set the timecode from the BLINK Hub app?

    The following video outlines how to set the timecode from within the BLINK Hub app:

    Highlight the master unit and open its Unit Settings using the icon in the bottom right hand corner. 

    You will be given the option to set the timecode and can choose to either enter the timecode manually, or use the 'Auto and Send' option, to use the local time on your device.

    The newly entered timecode will appear at the top of the app, and will be transmitted from the master unit to all receiving slave units.

    NB. You will only have the option to set the timecode from the master unit's Unit Settings, as the slave units receive that information from the master transmitting unit. 

  • How do I set the frame rate using the BLINK Hub app?

     

    The following video outlines how to set the frame rate for your workflow from within the BLINK Hub app:

    Highlight the master unit and open its Unit Settings using the icon in the bottom right hand corner. 

    You will be given the option to set the frame rate and can choose you preferred frame rate from the drop-down menu.

    Once you press sent, the newly set frame rate will be applied, and will be transmitted from the master unit to all receiving slave units.

    NB. You will only have the option to set the frame rate from the master unit's Unit Settings, as the slave units receive that information from the master transmitting unit. 

  • How do I create groups within the BLINK Hub app?

    The following video outlines how to add devices to groups within the BLINK Hub app. 

    Simply select which group (A - F) you would like to add a device to, from within its unit settings in the bottom right corner. It will then appear in that group, when the group is selected from the Group Menu on the left hand side. Once devices have been added to a group, you can allocate a colour to them, set the userbits and genlock settings across all devices, from within the Group Settings Menu. To return to view all units in the workflow, select the global icon at the top of the Group Menu.

  • How do I set colours within the BLINK Hub app?

    The following video outlines how to assign colours to icons from within the BLINK Hub app:

    Highlight the icon of the unit whose colour you wish to change and open its Unit Settings using the icon in the bottom right hand corner. 

    You will be given the option to set the colour manually, or can use the devices auto assigned colour by selecting 'AUTO'.

    If you have created groups, you can use the Group Settings to change the colour of all units in that group. Learn more about groups here

     

  • If a device disappears from the BLINK Hub app, will it automatically reconnect?

    Yes. If one of the receiving slave devices goes out of range of the master transmitting unit, its icon will turn grey on the BLINK Hub app. When it comes back in to range of the master unit it will appear as its usual colour again. This also applies for group settings. 

    If you turn a device off or it loses power, it will also turn grey. If you no longer wish to see this device in the workflow, simply click on it and it will disappear. When you turn the unit back on, its icon will reappear.

    If the master device is switched off, the group settings will be lost and you will need to reassign them. This is the same applies if you close the BLINK Hub app and restart it.

  • Can I send commands to more than one GoPro at a time?

    If you wish to send commands to more than one GoPro at a time, simply add all of the associated SyncBac PRO units to the same group. You can learn more about creating groups here.

    Once you have added all units, select the group (A-F) from the Group Menu on the left hand side. Any commands (on/ff or start/stop record) will now be sent to all units. You can also use the Group Settings menu (accessed via the icon in the bottom right corner) to amend the settings of all GoPro cameras in the group.