• How do I update my device?

    You can check for the most recent firmware versions and download our updater app here: http://www.timecodesystems.com/support/firmware/

     

    To perform the update

     

    1. Install the latest version of the updater app
    2. With the updater app running and the unit you wish to update switched on, plug the unit into you computer via a suitable USB cable
    3. If the device requires updating, you will be prompted to install the updates.
    4. There are normally 2 or 3 parts to the entire update. Make sure all are complete.

     

    Note: Disconnect the updated unit. Turn it off and back on again, then reconnect it. If all updates are complete you will not be prompted to update your unit further.

    Note2: The computer being used to perform the updates will require an active internet connection to perform the update.

    Note3: Mac users, please note there are important extra steps to the installation of the updater app. These are documented on the updater app page in detail. Please read these instructions carefully prior to the installation.