We strive to provide products that offer the most accurate and reliable timecode solutions on the market. Unfortunately, from time to time things go wrong, and when this happens we work hard to provide solutions as quickly as possible.
You can view the details of all known faults that our development team are currently working on by going to our Known Issues Page. If you think you've found a fault that isn't listed, you can also use that page to report a fault to us.
If you need further support please submit a ticket or contact our team for help.