In the highly unlikely event that your UltraSync BLUE becomes unresponsive and you cannot access the menus, you should try a reset:
- Press and hold the Up and the Down buttons (at the same time) for 10 seconds. Do not worry if the screen flickers a little as you hold the buttons down - this is normal.
- Keep the Up and Down buttons pressed down until the UltraSync BLUE appears to switch off.
- Release the Up and Down buttons. The UltraSync BLUE restarts.
When the UltraSync BLUE restarts, it still has all of the settings that were in place before you reset it. If it is still unresponsive, try performing a factory reset. A factory reset will restore your UltraSync BLUE's original settings so any existing settings will be lost (see Restore Factory Settings).