UltraSync BLUE Battery is Not Charging

If the UltraSync BLUE battery is not re-charging when you use a USB-C charger:

  1. Switch your UltraSync BLUE off (see Switch UltraSync BLUE On and Off).
  2. Check that the USB-C port on the UltraSync BLUE is clear. USB-C ports can get clogged with lint from pockets or dirt and dust from the environment.
  3. Try using a different charger.
  4. Try using a different cable.

If the problem persists, contact Timecode Systems for advice.

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