If you contact Timecode Systems technical support, you may be asked to provide the serial number of your SyncBac PRO. You may also be asked what version of the firmware your SyncBac PRO is running. To find this information:
Display the Main Screen.
- Use the Up and Down buttons to scroll to the screen that shows :syncbac.pro at the top.
The sbpVb value is the version number of the firmware that is installed on your SyncBac PRO.
The Ser.No value is the serial number of your SyncBac PRO unit.