The UltraSync BLUE isn't currently compatible with Android devices. 

For the complete list of devices please visit: https://support.timecodesystems.com/hc/en-us/articles/360016285672-What-devices-are-compatible-with-the-UltraSync-BLUE-

The UltraSync BLUE is compatible with the following:

• MAVIS professional camera app
• Apogee MetaRecorder app and MovieSlate8 app for iPhone
• Softron MovieRecorder and Multicam Logger software
• Zoom H3VR Handy Recorder
• Zoom F3 MultiTrack Field Recorder
• Zoom F6 MultiTrack Field Recorder
• Zoom F8 and F8n Field Recorder
• Zoom F2-BT Field Recorder
• Tascam Portacapture X8 Audio Recorder
• All other Timecode Systems devices

Because our system and Tentacle's operate using different timecode protocols, the only way to integrate the two companies' products together would be to use the UltraSync ONE product to receive LTC from a Tentacle over cable, chase that timecode and transmit to an UltraSync BLUE over long range RF. 

Find out more about the UltraSync ONE here: https://www.timecodesystems.com/products-home/ultrasync-one-2/  

If your recording device is within range and the UltraSync BLUE cannot pair with it, make sure that you have enabled Bluetooth on your device. If it is already enabled, try disabling Bluetooth and then re-enabling it.

If the UltraSync BLUE is still unable to pair, select the Bluetooth Pair menu and choose Clear Table, and then Confirm. This clears the UltraSync BLUE's memory of previous pairings. It may also be worth clearing any previous pairings on the other device.

If this is unsuccessful, perform a factory reset on the UltraSync BLUE. 

To restore the factory settings of your UltraSync BLUE:

1. Make sure your UltraSync BLUE is switched on.

2. Press the Select button.
3. Choose Power and press Select.
4. Choose Factory Reset and press Select.

5. Choose the Confirm option and press Select.

If you are still unable to pair the UltraSync BLUE with your recording device, please contact the Timecode Systems support team for advice: support@timecodesystems.com 

The UltraSync BLUE is compatible with the following:

• MAVIS professional camera app
• Apogee MetaRecorder app and MovieSlate8 app for iPhone
• Softron MovieRecorder and Multicam Logger software
• Zoom H3VR Handy Recorder
• Zoom F3 MultiTrack Field Recorder
• Zoom F6 MultiTrack Field Recorder
• Zoom F8 and F8n Field Recorder
• Zoom F2-BT Field Recorder
• Tascam Portacapture X6 and X8 Audio Recorders and the DR10L PRO
• Nikon Z8 and Z9 cameras
• Fujifilm GFX100S camera
• Fujifilm X-H2 and X-H2S
• All other Timecode Systems devices
• Please note the UltraSync BLUE is not suitable for use with GoPro cameras

We’re constantly working with manufacturers and app developers to adopt our super accurate timing protocol into their Bluetooth®-enabled products. Keep an eye on the UltraSync BLUE product page for a full list of compatible hardware and software.

If you would like further clarification about the UltraSync BLUE, please contact the Timecode Systems' support team: support@timecodesystems.com who will be happy to advise further. 

MetaRecorder is a two-channel audio recording app for the iPhone from Apogee. It allows recordings from up to six iOS devices to be linked, tagged and organised, and works alongside a wide range of microphones and other hardware, allowing professional quality sound to be recorded on an iPhone. MetaRecorder is free to download, with various in-app options to add features (free if a compatible microphone device is attached).

Please ensure that you have updated to the relevant firmware version and followed all of the steps in the relevant Zoom Supplementary Manual - available here. 

If after following these steps your UltraSync BLUE and Zoom device are not communicating over Bluetooth, we would recommend running a factory reset of the Zoom device, and then reattempting to form the connection. 

You can use a single UltraSync BLUE unit to sync up to six recording devices shooting in close range (up to 10m) over Bluetooth®. For devices more than 10m apart, use one UltraSync BLUE per unit and connect them over our long range RF network.

Although the UltraSync BLUE has the potential to work with any camera or sound recording device with Bluetooth® capability, before the UltraSync BLUE can communicate with a device, it needs to have our timecode over Bluetooth protocols implemented. 

Currently, we don't have any DSLR cameras on the list of compatible devices, but we're constantly working with various manufacturers to adopt our new super accurate timing protocol into their Bluetooth®-enabled products. Keep an eye on the UltraSync BLUE product page for a full list of compatible integrations.