Why isn't my Zoom device connecting to the UltraSync BLUE?

Please ensure that you have updated to the relevant firmware version and followed all of the steps in the relevant Zoom Supplementary Manual - available here. 

If after following these steps your UltraSync BLUE and Zoom device are not communicating over Bluetooth, we would recommend running a factory reset of the Zoom device, and then reattempting to form the connection. 

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