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Popular Articles
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TRX+ red led flash at startup
If the TRX+ is set as a slave via RF or other external connection...
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How do I connect to the BLINK Hub app?
The process to connect to our powerful and versatile BLINK Hub app is a simple one...
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Set the SYNC Output - UltraSync ONE
Your UltraSync ONE has a SYNC output port that can output word clock, genlock, or timecode (LTC). You should use the S...
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How to configure the UltraSync BLUE with Zoom devices
The UltraSync BLUE is compatible with the H3-VR Handy Recorder and the latest firmware updates for the F8 (v6.0) and F8n (v2...
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UltraSync Blue - Quick Setup
If you are using your UltraSync BLUE for professional broadcasting, you need to set its frame rate to match the frame rate of...
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What is the range between the master and slave units?
Our units boast an impressive range that will allow you to control, monitor and sync the entire set.
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How do I update my device?
You can check for the most recent firmware versions and download our updater app...
Latest Troubleshooting Articles
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How to reset the UltraSync Blue?
In the highly unlikely event that your UltraSync BLUE becomes unresponsive and you cannot access the menus, you sh...
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UltraSync BLUE Not Connecting to Master
If your UltraSync BLUE is not receiving timecode from a master device, it could be due to...
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Restore Factory Settings - UltraSync ONE
You can reset your UltraSync ONE to its original state by selecting Set Factory Defaults. This can be useful if you want to start...
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Battery is not Charging - UltraSync ONE
If the UltraSync ONE battery is not re-charging when you use a USB-C charger:...
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Troubleshooting your :wave
If you are having difficulty with your :wave, the following troubleshooting sections may help...
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UltraSync ONE is not Responding to Select Button
In the unlikely event that your UltraSync ONE does not display the menu when you press the Select button, try a Reset....
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Does the Sound Devices integration include the 788t?
Currently the integration between Sound Devices and the :wave/:pulse only works with...